I'd like to start off by saying that the potential this shop has is awesome. They are obviously doing well because they were extremely busy when me and a few friends came in, which is why we were so e... Read More
I'd like to start off by saying that the potential this shop has is awesome. They are obviously doing well because they were extremely busy when me and a few friends came in, which is why we were so excited to get tattooed at this shop (especially because of the great yelp reviews!).I am so completely disappointed, though, with the way they handled us. We had made three appointments about 2 1/2 weeks in advance because we were traveling out of town to Palm Springs and heard that Anarchy was the best. I dealt with Sunny over the phone and he was nice. He told me we had appointments at 10:00pm March the 22nd for three people and that he would MAKE SURE there were artists available.Cool, we were stoked to get our tattoos done.We arrive March 22nd around 9:00pm. We figured since there were three of us we should show up early so the artists could get a good feel of what we wanted and then they would have time to draw it up.Now, I'm used to tattoo shops. I know that MOST of the time, shop personnel aren't overly thrilled about anything like I am. BUT, at this tattoo parlor, there are two seperate rooms - one room for tattooing and one room for waiting. I get it - keeping them apart is better, but nonetheless, no one came to ask us if we needed anything or if we had appointments or WHATEVER really.Finally, a young girl who was sitting in the waiting room with us asked if we needed anything. I didn't realize she worked there because she was all over her boyfriend and I thought they were waiting to get tattooed. I advised the girl that we had appointments at 10:00pm and that we were early. She went back to the tattooing room to see who our appointments were with, then she came back and asked who I had spoken with and then I told her Sunny. She went back to the room and then a young man came out and kind of just looked at us like we didn't belong there. He asked if he could help us and I re-explained why we were there. He went back into the room and then peeked his head back into our room and said "you, come talk to Sunny." I said, okay.... then I walked back.There were plenty of people there and the artists looked stressed out from how busy the shop was. I talked with Sunny who was about to start a tattoo and told him that we had appointments and blah blah blah - he remembered me. Then he told me to go back to the other room with my friends.About a minute later, the young man who told me to go talk to Sunny came back in the room and advised me that they couldn't do our tattoos that evening. I was shocked! We had appointments that we had previously made!!! I stormed back and talked to Sunny and asked why he took these other people before us (because he had advised me they were just walk-ins) when he KNEW this was our only night to get tattoos AND we had appointments.Basically Sunny said "too bad, sorry" and tried to call their sister shop to see if they had any room. They didn't either, so we were left shit out of luck!I am so completely disappointed with they way they treated us and the fact that we had appointments didn't even matter. Ugh, I'm still mad about it. Shame on you Anarchy! Read Less