WOULD PUT NEGATIVE IF I COULD! Harrassed and threatened of violence by these people over social media. Worst business I've ever encountered. Horrible people who have no respect for others.
I set up... Read More
WOULD PUT NEGATIVE IF I COULD! Harrassed and threatened of violence by these people over social media. Worst business I've ever encountered. Horrible people who have no respect for others.
I set up the consultation, eager to start my piece, I was all but ready to drop close to three grand after it was all said and done (over time of course, also lifelong customer in the making.)
Knowing I was more than ready, already picturing the one on my arm like it was already there, I paid the deposit before I left the minute consultation. (Which from where I'm staying in LR is a good over an hour drive with the traffic after work.)
I messaged Chris asking simple questions about what we discussed in consultation. (Every time I called, no one answered.) Never once did I mention I wasn't happy, I repeated many times that it is in his hands since he's the artist. I didn't want to come off as "this EXACTLY what I want and I WANT it regardless if it looks bad in ten years!" I wanted communication, input, collaboration as it is a team effort to create what is in one persons mind and creating it with the skill of another.
Well apparently after that either Chris decided he didn't have the skill set to do so (which he should have told me before accepting my deposit) or something else to that matter as he replied he will no longer do my project.
To get my refund back I had to drive over an hour in LR rush hour traffic after being threatened (stating he screenshoted everything so I can't give a bad review.)
Well that was all fine and dandy, until I show up... and they were then EXTREMELY rude to me. Also tried to keep me in the store until I gave them my personal information like my driver's license, address etc... when I had absolutely no service done by them and they didn't require any of that when they took my deposit.
I left a review on their page with the screenshots of how he treated me, the full conversation to show I was nice and respectful and just putting my full experience out there for others to make of it what they would. Chris Thomas, his wife and about 150 other people harrassed me online for about 6 hours. Threats of violence, law suit for deflection of character (or whatever it's called) from my review, saying I needed my uterus stomped, and since I did not give a reaction to any of their continued cruelity, they started tagging me in their comments until I blocked them all.
Worst customer service experience I've ever had. Never been basically cyber bullied by a business and their friends before. Read Less