We walked into their shop on a Saturday night inquiring about a tattoo for my husband and a ring tattoo that needed to be retouched. I must say of any past experiences in getting inked, this has been... Read More
We walked into their shop on a Saturday night inquiring about a tattoo for my husband and a ring tattoo that needed to be retouched. I must say of any past experiences in getting inked, this has been the worse. The guy that helped us was very rude, his name is Jake, talked us against doing the ring we wanted on his finger, said that it would not look good, since the picture we showed him looked good because it was fresh, he said he wouldn't recommend it. My husband requested a second tattoo on his arm, he showed him the cross he was wearing and the cross in the hat he had on that night, he gave him a quote asking him for a $60 deposit to book the appointment, we set up an appointment that same night for next Monday with the agreement that he was going to sketch something for him based on what we've provided.A week had gone by, and last Thursday, we have a friend who is a graphic artist and he had created some artwork for us with the cross we wanted. The symbols on the cross are native american and the meaning on it represents a big part of our lives. My husband contacted Jake to let him know we had some artwork for him to preview since the appointment was approaching for this Monday. He had no problem according to the conversation when he called him back on Friday, since Thursdays and Sundays are his days off, he was also going to provide some art so we could compare and decide what looked best all via text messages. I believe this is very important and he MUST like it since it was going to be on his skin for the rest of his life.My husband sent him a text Friday night at 7:00 PM asking how the artwork was coming, he responded he was already home that night and that he would be sending the art on Saturday morning.We did not receive any artwork from Jake, and since the appointment was today, my husband texted him yesterday apologizing for being Sunday and being a holiday, and he responded saying it was Easter Sunday and he was with family, which that is understandable,there was no problem at all.The day of doing the ink arrived, Jake provided my husband with a penciled cross that was probably done on the same morning, he proceeded to tell him that he did not appreciate so many texts and calls, that he did not treat him with respect. That his text on Sunday disrupted the time he was spending with his kid and made him think about work. Jake was hostile and had a very bad attitude towards my husband.I AM SORRY, but he is providing a service, if he did not want to be called on his personal cell phone, then do not provide it to any of his customers, Also, besides the times my husband contacted him were not that many, he was not professional at all. My business is to serve the customers and provide them with the best quality service there is to their satisfaction, that is exactly how we expect to be treated from any other business provider. Needless to say, he would not even return to us the $60 deposit claiming that it was nonrefundable for a service not provided.Any of the reviews we see here on YELP, are good but as we can see, there are other artists mentioned not Jake. I guess, all these customers were lucky not having him.We had several tattoos done for us in the past and this is the first time we encounter someone unwilling to work with us, just to get it out of the way.We will not recommend Gypsy Rose to any of our friends, sorry for the other talented artists that might be there and are proud of their work and talents. Read Less