22 Reviews

Needle Asylum

Cardiff, South Glamorgan
Team
{{staff.biography}}
Reviews
Brooklyn Bryan
12 Nov 2019
REPORT
Unprofessional. Went to Jesse for three tattoos and was told that I would have to pay over £230 for 3 small-medium sized tattoos. Line work was mediocre, not straight, and she was very unprofessional ... Read More
Unprofessional. Went to Jesse for three tattoos and was told that I would have to pay over £230 for 3 small-medium sized tattoos. Line work was mediocre, not straight, and she was very unprofessional when confronted about her work. I asked her if me having the flu would affect me or the tattoos in anyway, she said it would be fine, paid £230 for my friend to get an ankle tattoo and I was getting a wrist tattoo so forearm tattoo, moved onto the second and tapped out due to pain/feeling like I was going to faint, she didn't offer any water or sugar as she could see I wasn't right. Wanted me to pay another £140 after it healed for the rest of the tattoo, despite paying £230 already and they "supposedly" charge £60 an hour. So do the math for just over 2 hours of work. Absolute rip off. Spoke to other artists in the area and they agree that Ive been taken advantage of, and they would do it for a decent price that won't break the bank. Don't go here. Read Less
Response from Needle Asylum
13 Nov 2019
Hi Brooklyn, sorry you feel this way, if you had a problem with my policy you should have said when you were in the studio and I could've sat down with you and explained what you are confused about. I charged you for 4 separate designs, the cheapest being £40. I discounted each tattoo £10 as Leon and yourself were getting them done together. My rates are in fact £70 an hour, not £60. The only reason there would be a wobble in a line is because you wasn't sitting well. You did not inform me that you had the flu, you said it was just a cold, which wouldn't effect the tattoo process. I repeatedly asked if you were feeling ok as you were having breaks every 3 minutes, in which you'd respond "I don't know" so I told you to lie down when you said you felt a bit dizzy and you refused. I then gave you a cup of water and suggested you go to the toilet if you're feeling sick, where you then stayed for 15 minutes talking on the phone. No I didn't have any sugar or a fizzy drink at hand so water was all I could offer, I do always warn clients to eat breakfast before hand and to bring a sugary drink to your sitting. I am always looking out for my clients wellbeing! I would have finished the tattoos that day but through no fault of your own you had to tap out. But you was late to your appointment as it is and made the sitting go on a lot longer than needed making me miss out on walk ins and lunch. (if finished that day i would have most likely had to charge you for an all day sitting with how things were going). So of course you have to rebook and pay for however long it would take to finish as this is my time and work, I didn't charge you for the redraws nor did I turn you away for being late. I am still willing to finish it for you but like I said, you'll have to pay for however long the sitting takes. Thanks.
Dean Swinburn
20 Jun 2018
REPORT
Got a midway tattoo done yesterday whilst I am in process of designing a bigger one. Fantastic guys and Chris is a great laugh as well, highly recommend if your looking for something done!
Georgia Hawkey New
4 Jun 2018
REPORT
Super friendly, and makes you feel extremely comfortable! Didnt get my tattooist name but he was great!! Definitely coming back.
Helen Brooks
28 Apr 2018
REPORT
Me and my sister came here as a walk in from a recommendation of another Tattoo place which was full, it was our first tattoos so we were understandably nervous and they were quite important to us as ... Read More
Me and my sister came here as a walk in from a recommendation of another Tattoo place which was full, it was our first tattoos so we were understandably nervous and they were quite important to us as it was sentimental to our late dad. We told them what we wanted which were some water colour flowers and they got on it straight away giving us suggestions and sketches. Anyway they were so professional and easy to get on with, so understanding at the fact that we were complete...ly terrified and the tattoos look amazing. So pleased with them and they've healed so well. Thanks so much See More Read Less
David John Earls
25 Apr 2018
REPORT
Simon is a true artist there was only one person for my daughter's first tattoo and what a job him did utter class!!!
Wendy Eaton
16 Apr 2018
REPORT
Thank you guys i love my tattoo.lovely people.will be back for more
Sng Wan Qing
16 Apr 2018
REPORT
Went in for a helix and earlobe pierce. Environment was very sterile and they were really professional. Was worried that the helix piercing would hurt badly but I didn't even feel a thing and only rea... Read More
Went in for a helix and earlobe pierce. Environment was very sterile and they were really professional. Was worried that the helix piercing would hurt badly but I didn't even feel a thing and only realised it was done when I was told! Many thanks for the new pierces :D Read Less
Amber Cook
17 Mar 2018
REPORT
Really friendly and made me feel comfortable.Very happy with the piercings thankyou so much :)
Lawrence King
18 Feb 2018
REPORT
Have been a client of Simon and Lovejoy for many years. Simon and the other artists at Needle Asylum are very talented and care deeply about their clients. As artists they will take time to discuss yo... Read More
Have been a client of Simon and Lovejoy for many years. Simon and the other artists at Needle Asylum are very talented and care deeply about their clients. As artists they will take time to discuss your ideas and will work with you to give you the best results. Thoroughly recommend Simon, Lovejoy and Chris, a great crew who will make you feel welcome and valued. Cheers lads, thanks and see you again soon. :D Read Less
Jayden Cott
16 Jan 2018
REPORT
Only came in for a small Welsh tattoo but the service was amazing! Clean and welcoming atmosphere! Will come back for more ink! Thanks Needle Asylum!
Jamie Roberts
12 Dec 2017
REPORT
Simon is a fantastic artist. Absolutely love my new tattoo. Really friendly guys here and makes a full day sitting really comfortable. Would 100% recommend.
Stuart Douglas Atkinson
4 Jul 2017
REPORT
They are amazing done mine my partners and my mother in laws all one after another and they all turned out amazing
Paul Clemons
24 Jun 2017
REPORT
Fantastic place did a fantastic cover up that I been wanting for ages thanks needle asylum
Janet Dyer
16 Apr 2017
REPORT
Went as a walk in and showed what I wanted and its perfect lovely staff very friendly and would reccomend it to anyone even has me thinking about tattoo number 3
Stian Weenås Vevik
2 Apr 2017
REPORT
I've done 2 geometric tattoos at the Asylum now, and they came out amazing! They are real professionals. Friendly and chill atmosphere, and they show great customer service! Recommended!
Claire Hazel Bernard Axtell
13 Mar 2017
REPORT
Really nice guys. Definitely going again! :) Thanks guys!!!
Kim Nicholson
13 Mar 2017
REPORT
Lush boys lush tattoo thank you!! Highly recommend!!! ��
Lucy Martin'
7 Feb 2017
REPORT
Excellent. I had my third tattoo done (was my first from tattoo asylum) staff were friendly and professional. Great artists would totally recommend.
Kieran Jenkins
11 Jan 2017
REPORT
Amazing tattooist had a full sleeve in 6 months and couldn't be happier
Rupert Bell
1 Dec 2016
REPORT
Talented and professional staff! Definitely worth the drive from Birmingham! Will certainly be returning!
Evelyn Wagner
3 Aug 2016
REPORT
Ann Marie
21 May 2016
REPORT
Great people and wonderful place. I had a walk in for a little gecko that turned out amazing and made an appointment to get a larger piece done later this month :)
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07540 698530
3/5 High Street Arcade
Cardiff South Glamorgan CF10 1BB
Incorrect information? Let us know

Needle Asylum

Cardiff, South Glamorgan
(22)
3/5 High Street Arcade
Cardiff South Glamorgan CF10 1BB
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Brooklyn Bryan
12 Nov 2019
REPORT
Unprofessional. Went to Jesse for three tattoos and was told that I would have to pay over £230 for 3 small-medium sized tattoos. Line work was mediocre, not straight, and she was very unprofessional ... Read More
Unprofessional. Went to Jesse for three tattoos and was told that I would have to pay over £230 for 3 small-medium sized tattoos. Line work was mediocre, not straight, and she was very unprofessional when confronted about her work. I asked her if me having the flu would affect me or the tattoos in anyway, she said it would be fine, paid £230 for my friend to get an ankle tattoo and I was getting a wrist tattoo so forearm tattoo, moved onto the second and tapped out due to pain/feeling like I was going to faint, she didn't offer any water or sugar as she could see I wasn't right. Wanted me to pay another £140 after it healed for the rest of the tattoo, despite paying £230 already and they "supposedly" charge £60 an hour. So do the math for just over 2 hours of work. Absolute rip off. Spoke to other artists in the area and they agree that Ive been taken advantage of, and they would do it for a decent price that won't break the bank. Don't go here. Read Less
Response from Needle Asylum
13 Nov 2019
Hi Brooklyn, sorry you feel this way, if you had a problem with my policy you should have said when you were in the studio and I could've sat down with you and explained what you are confused about. I charged you for 4 separate designs, the cheapest being £40. I discounted each tattoo £10 as Leon and yourself were getting them done together. My rates are in fact £70 an hour, not £60. The only reason there would be a wobble in a line is because you wasn't sitting well. You did not inform me that you had the flu, you said it was just a cold, which wouldn't effect the tattoo process. I repeatedly asked if you were feeling ok as you were having breaks every 3 minutes, in which you'd respond "I don't know" so I told you to lie down when you said you felt a bit dizzy and you refused. I then gave you a cup of water and suggested you go to the toilet if you're feeling sick, where you then stayed for 15 minutes talking on the phone. No I didn't have any sugar or a fizzy drink at hand so water was all I could offer, I do always warn clients to eat breakfast before hand and to bring a sugary drink to your sitting. I am always looking out for my clients wellbeing! I would have finished the tattoos that day but through no fault of your own you had to tap out. But you was late to your appointment as it is and made the sitting go on a lot longer than needed making me miss out on walk ins and lunch. (if finished that day i would have most likely had to charge you for an all day sitting with how things were going). So of course you have to rebook and pay for however long it would take to finish as this is my time and work, I didn't charge you for the redraws nor did I turn you away for being late. I am still willing to finish it for you but like I said, you'll have to pay for however long the sitting takes. Thanks.
Dean Swinburn
20 Jun 2018
REPORT
Got a midway tattoo done yesterday whilst I am in process of designing a bigger one. Fantastic guys and Chris is a great laugh as well, highly recommend if your looking for something done!
Georgia Hawkey New
4 Jun 2018
REPORT
Super friendly, and makes you feel extremely comfortable! Didnt get my tattooist name but he was great!! Definitely coming back.
Helen Brooks
28 Apr 2018
REPORT
Me and my sister came here as a walk in from a recommendation of another Tattoo place which was full, it was our first tattoos so we were understandably nervous and they were quite important to us as ... Read More
Me and my sister came here as a walk in from a recommendation of another Tattoo place which was full, it was our first tattoos so we were understandably nervous and they were quite important to us as it was sentimental to our late dad. We told them what we wanted which were some water colour flowers and they got on it straight away giving us suggestions and sketches. Anyway they were so professional and easy to get on with, so understanding at the fact that we were complete...ly terrified and the tattoos look amazing. So pleased with them and they've healed so well. Thanks so much See More Read Less
David John Earls
25 Apr 2018
REPORT
Simon is a true artist there was only one person for my daughter's first tattoo and what a job him did utter class!!!
Wendy Eaton
16 Apr 2018
REPORT
Thank you guys i love my tattoo.lovely people.will be back for more
Sng Wan Qing
16 Apr 2018
REPORT
Went in for a helix and earlobe pierce. Environment was very sterile and they were really professional. Was worried that the helix piercing would hurt badly but I didn't even feel a thing and only rea... Read More
Went in for a helix and earlobe pierce. Environment was very sterile and they were really professional. Was worried that the helix piercing would hurt badly but I didn't even feel a thing and only realised it was done when I was told! Many thanks for the new pierces :D Read Less
Amber Cook
17 Mar 2018
REPORT
Really friendly and made me feel comfortable.Very happy with the piercings thankyou so much :)
Lawrence King
18 Feb 2018
REPORT
Have been a client of Simon and Lovejoy for many years. Simon and the other artists at Needle Asylum are very talented and care deeply about their clients. As artists they will take time to discuss yo... Read More
Have been a client of Simon and Lovejoy for many years. Simon and the other artists at Needle Asylum are very talented and care deeply about their clients. As artists they will take time to discuss your ideas and will work with you to give you the best results. Thoroughly recommend Simon, Lovejoy and Chris, a great crew who will make you feel welcome and valued. Cheers lads, thanks and see you again soon. :D Read Less
Jayden Cott
16 Jan 2018
REPORT
Only came in for a small Welsh tattoo but the service was amazing! Clean and welcoming atmosphere! Will come back for more ink! Thanks Needle Asylum!
Jamie Roberts
12 Dec 2017
REPORT
Simon is a fantastic artist. Absolutely love my new tattoo. Really friendly guys here and makes a full day sitting really comfortable. Would 100% recommend.
Stuart Douglas Atkinson
4 Jul 2017
REPORT
They are amazing done mine my partners and my mother in laws all one after another and they all turned out amazing
Paul Clemons
24 Jun 2017
REPORT
Fantastic place did a fantastic cover up that I been wanting for ages thanks needle asylum
Janet Dyer
16 Apr 2017
REPORT
Went as a walk in and showed what I wanted and its perfect lovely staff very friendly and would reccomend it to anyone even has me thinking about tattoo number 3
Stian Weenås Vevik
2 Apr 2017
REPORT
I've done 2 geometric tattoos at the Asylum now, and they came out amazing! They are real professionals. Friendly and chill atmosphere, and they show great customer service! Recommended!
Claire Hazel Bernard Axtell
13 Mar 2017
REPORT
Really nice guys. Definitely going again! :) Thanks guys!!!
Kim Nicholson
13 Mar 2017
REPORT
Lush boys lush tattoo thank you!! Highly recommend!!! ��
Lucy Martin'
7 Feb 2017
REPORT
Excellent. I had my third tattoo done (was my first from tattoo asylum) staff were friendly and professional. Great artists would totally recommend.
Kieran Jenkins
11 Jan 2017
REPORT
Amazing tattooist had a full sleeve in 6 months and couldn't be happier
Rupert Bell
1 Dec 2016
REPORT
Talented and professional staff! Definitely worth the drive from Birmingham! Will certainly be returning!
Evelyn Wagner
3 Aug 2016
REPORT
Ann Marie
21 May 2016
REPORT
Great people and wonderful place. I had a walk in for a little gecko that turned out amazing and made an appointment to get a larger piece done later this month :)
Incorrect information? Let us know