Paul made me feel at ease and was extremely helpful and patient in finding the right design. He was also very accommodating even when I had last minute tweaks to the design. The tattoo turned out great and he talked me through the aftercare and even provided a free mini pot of natural aftercare cream. Paul has great chat (also happily gets on with it if your are not chatty whilst being tattooed) and even put It's Always Sunny In Philadelphia on his laptop for me to watch during the tattoo. Highly recommended! Read Less