This is a review in regards to my septum piercing that was done at The Grasshopper on the 23rd June 2018. Unfortunately, I had a very bad experience and will never go back again. I already have and wi... Read More
This is a review in regards to my septum piercing that was done at The Grasshopper on the 23rd June 2018. Unfortunately, I had a very bad experience and will never go back again. I already have and will further inform more people about my experience to prevent others from making the same mistake I did. This is the 2nd time I had my septum done, my first time was in a shop in Greenwich years ago and it was perfectly done however had to take it off due to medical reasons. When I came into the Grasshoppers shop for my 2nd septum, I was speaking to the staff, clearly explaining that I would like to have a septum piercing done however only if 1) it‘d be possible to hide it (due to work) and 2)my upper part (sweet spot) septum could be pierced. Although I clearly explained this, they told me this could me done but failed to perform as promised. Unfortunately, a too small piercing horse ring was used, its too small to flip it into the inside of my nostril so I’m unable to hide it for work, also my septum has been pierced too low. Makes me feel awful about it, also dissapointed as I trusted what I was being told. I mainly decided to go ahead because I never had a bad experience with piercings, until I got it done at this shop!
Alongside this, I went back to the shop to discuss the matter however the situation was being handled very unprofessionally. I explained to the front desk advisor that I’m not happy with my piercing and would like to speak to the piercer to find out if it could be rectified. He then went and informed the piercer, came back to me to say that the piercer is busy atm so I’ll have to wait, but also explaining that it can’t be rectified before I even got the chance to properly speak to the lady who pierced me. The piercer eventually came out and was just standing in the middle of the waiting room expecting me to comfortably discuss my concerns in front of all other staff and customers in the room, like we were standing in a show room or something. I had to myself ask the piercer if I could speak to her privately in a different room. The piercing room wasn’t even occupied, so this could’ve been suggested instead of leaving a customer feeling uncomfortable and disrespected.
When we eventually spoke about the issue, she then was trying to convince me that my septum can’t be pierced higher up, which frustrated me even more as I knew this wasn’t true, my septum has been pierced at the upper part previously without any issues.
I’ll be informing more people about my experience. This was a complete waste of time and money, not only have I paid to get the piercing done, but now also having to pay to re-pierce my septum.
Please note that I haven’t had any tattoos or other piercings done at this place, I’m only referring to their work and service in relation to septum piercings. If you want to get your septum pierced, I would strongly advise you to find a different piercing shop.
I’ll have to contact the shop to request for a refund. I’ll update this review after this. Read Less