Classic Ink Company
Stockton on Tees, County Durham
General Info
Classic Ink Company is based in Stockton-on-tees in the north east of England. We are committed to providing top quality tattoos and strive to make our working environment as safe and hygenic as possible.
Reviews
northpenninegallery
2 Dec 2017
REPORT
I’m not one for leaving negative, feed back, especially on-line and for those who know me well enough will back me up when I say, I believe I have moral compass.
A couple of weeks ago, I called into ...
I’m not one for leaving negative, feed back, especially on-line and for those who know me well enough will back me up when I say, I believe I have moral compass.
A couple of weeks ago, I called into the Classic Ink Co. in Stockton on Tees to enquire about a small tattoo I had in mind (my first). Following a brief chat I booked an appointment for the 11th November at 10am and left a £20 deposit. A few days later, work and a difficult personal situation, forced me to call to cancel. When no one picked up the phone at 10am that morning, I left a message explaining who I was and that I need to reschedule my appointment.
I rang on Friday 1 December and asked when they could make a new appointment. They said Tuesday 3pm, 5 December should be fine. I said I’d call back to confirm, but instead called into the shop.
I spoke to the guy in the shop (the same guy I had the conversation on the phone) and he found the day and date in the appointment book. He then looked at the floor and asked me for a deposit. I explained I had already paid a deposit of £20. He replied that this was non refundable and that I would need to pay the deposit again. I explained I wasn’t asking for my deposit back, I just wanted to make a new appointment and couldn’t understand why I would need to pay another deposit.
He paced around the counter shaking his head nervously. He answered that I hadn’t turned up for the last appointment and that would need to pay another deposit. I drew his attention to the fact I had left a message on their answer phone, as no one picked up my call at 10am. He shook his head again, saying I hadn’t left a message. I asked him to check his voice male; it should still be on there. All business would check their voice mall surly. He refused quite blankly
to listen to his messages.
Needless to say I walked out. I can’t describe this as bad customer service, that would sound too good. All I can say is that this was an utter disgrace. For a supporter of our town and local retailers, I’m ashamed to say this happened in my town.
Very disappointed.
Paige Carr
24 Sep 2017
REPORT
Nicole Banthorpe
31 Aug 2017
REPORT
Sophie Yeaman
7 Jul 2017
REPORT
Great customer service! Felt very comfortable getting my tattoo done and I absolutely love it! Would definitely recommend! I will be going again!
Kirsty Emers
5 Jul 2017
REPORT
Completely in love with my tattoo! Samm you are amazing! I got so much more than I expected and with a tattoo with so much meaning i couldn't be happier!
Mark Shaw
29 May 2017
REPORT
Ricky is a top man and has done a cracking job on my arm couldn't recommend him highly enough cheers
Kerry Pearson
24 May 2017
REPORT
Came in for two tattoo's samm helped with the design and did a fab job they are all very nice and friendly in there and make you feel at ease
Jamie Lattaway
17 May 2017
REPORT
Walked in to ask for a price was giving a very good price and got booked in the same day customer service is brilliant and the end results are stunning
Sarah Hurley
26 Mar 2017
REPORT
Had my tattoos covered yesterday by Rick he did a awesome job and I'm over the moon lovely people and made me feel so welcome thank you so much i will be back �
Layna Brooks
11 Mar 2017
REPORT
I got my first tattoo elsewhere and was very disappointed with it. I was nervous about getting a second but I wish I'd visited the Classic Ink Company sooner! The staff are very friendly and full of a...
I got my first tattoo elsewhere and was very disappointed with it. I was nervous about getting a second but I wish I'd visited the Classic Ink Company sooner! The staff are very friendly and full of advice. I've since had my bad tattoo covered up and had a second done and that's just the beginning. Thanks to the awesome tattoos I have from Samm I'll be going back for more.
Natalie Louise Williams
3 Mar 2017
REPORT
Just got my roses dont for my nana and i couldnt be happier thank you soo much was emotional but well worth it thank you so much ricky x
Louisa Frazer
9 Feb 2017
REPORT
Came into Classic Ink Company with a clear idea of what I wanted and how I wanted it look, Samm suggested some changes and I could not be happier with the results!! It looks amazing and is so much mor...
Came into Classic Ink Company with a clear idea of what I wanted and how I wanted it look, Samm suggested some changes and I could not be happier with the results!! It looks amazing and is so much more special now, can't thank you enough!! Not only did I get get a fantastic tattoo I had a good laugh in the process, excellent service and great staff, would highly recommend 👌🏼😍
Daryn Connar
10 Dec 2016
REPORT
I was really nervous about getting my first tattoo, never mind two at the same time. The staff were helpful, informative and supportive. They offered their suggestions and ideas which was a welcomed t...
I was really nervous about getting my first tattoo, never mind two at the same time. The staff were helpful, informative and supportive. They offered their suggestions and ideas which was a welcomed touch and they were really friendly during the process and made me feel right at home. I will be returning back in the future and I highly recommend them!
Alpha Squad
12 Jul 2016
REPORT
taran deep
15 Nov 2015
REPORT
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01642 913520
Classic Ink Company
Stockton on Tees, County Durham
General Info
Classic Ink Company is based in Stockton-on-tees in the north east of England. We are committed to providing top quality tattoos and strive to make our working environment as safe and hygenic as possible.
Reviews
northpenninegallery
2 Dec 2017
I’m not one for leaving negative, feed back, especially on-line and for those who know me well enough will back me up when I say, I believe I have moral compass.
A couple of weeks ago, I called into ...
I’m not one for leaving negative, feed back, especially on-line and for those who know me well enough will back me up when I say, I believe I have moral compass.
A couple of weeks ago, I called into the Classic Ink Co. in Stockton on Tees to enquire about a small tattoo I had in mind (my first). Following a brief chat I booked an appointment for the 11th November at 10am and left a £20 deposit. A few days later, work and a difficult personal situation, forced me to call to cancel. When no one picked up the phone at 10am that morning, I left a message explaining who I was and that I need to reschedule my appointment.
I rang on Friday 1 December and asked when they could make a new appointment. They said Tuesday 3pm, 5 December should be fine. I said I’d call back to confirm, but instead called into the shop.
I spoke to the guy in the shop (the same guy I had the conversation on the phone) and he found the day and date in the appointment book. He then looked at the floor and asked me for a deposit. I explained I had already paid a deposit of £20. He replied that this was non refundable and that I would need to pay the deposit again. I explained I wasn’t asking for my deposit back, I just wanted to make a new appointment and couldn’t understand why I would need to pay another deposit.
He paced around the counter shaking his head nervously. He answered that I hadn’t turned up for the last appointment and that would need to pay another deposit. I drew his attention to the fact I had left a message on their answer phone, as no one picked up my call at 10am. He shook his head again, saying I hadn’t left a message. I asked him to check his voice male; it should still be on there. All business would check their voice mall surly. He refused quite blankly
to listen to his messages.
Needless to say I walked out. I can’t describe this as bad customer service, that would sound too good. All I can say is that this was an utter disgrace. For a supporter of our town and local retailers, I’m ashamed to say this happened in my town.
Very disappointed.
Paige Carr
24 Sep 2017
Nicole Banthorpe
31 Aug 2017
Sophie Yeaman
7 Jul 2017
Great customer service! Felt very comfortable getting my tattoo done and I absolutely love it! Would definitely recommend! I will be going again!
Kirsty Emers
5 Jul 2017
Completely in love with my tattoo! Samm you are amazing! I got so much more than I expected and with a tattoo with so much meaning i couldn't be happier!
Mark Shaw
29 May 2017
Ricky is a top man and has done a cracking job on my arm couldn't recommend him highly enough cheers
Kerry Pearson
24 May 2017
Came in for two tattoo's samm helped with the design and did a fab job they are all very nice and friendly in there and make you feel at ease
Jamie Lattaway
17 May 2017
Walked in to ask for a price was giving a very good price and got booked in the same day customer service is brilliant and the end results are stunning
Sarah Hurley
26 Mar 2017
Had my tattoos covered yesterday by Rick he did a awesome job and I'm over the moon lovely people and made me feel so welcome thank you so much i will be back �
Layna Brooks
11 Mar 2017
I got my first tattoo elsewhere and was very disappointed with it. I was nervous about getting a second but I wish I'd visited the Classic Ink Company sooner! The staff are very friendly and full of a...
I got my first tattoo elsewhere and was very disappointed with it. I was nervous about getting a second but I wish I'd visited the Classic Ink Company sooner! The staff are very friendly and full of advice. I've since had my bad tattoo covered up and had a second done and that's just the beginning. Thanks to the awesome tattoos I have from Samm I'll be going back for more.
Natalie Louise Williams
3 Mar 2017
Just got my roses dont for my nana and i couldnt be happier thank you soo much was emotional but well worth it thank you so much ricky x
Louisa Frazer
9 Feb 2017
Came into Classic Ink Company with a clear idea of what I wanted and how I wanted it look, Samm suggested some changes and I could not be happier with the results!! It looks amazing and is so much mor...
Came into Classic Ink Company with a clear idea of what I wanted and how I wanted it look, Samm suggested some changes and I could not be happier with the results!! It looks amazing and is so much more special now, can't thank you enough!! Not only did I get get a fantastic tattoo I had a good laugh in the process, excellent service and great staff, would highly recommend 👌🏼😍
Daryn Connar
10 Dec 2016
I was really nervous about getting my first tattoo, never mind two at the same time. The staff were helpful, informative and supportive. They offered their suggestions and ideas which was a welcomed t...
I was really nervous about getting my first tattoo, never mind two at the same time. The staff were helpful, informative and supportive. They offered their suggestions and ideas which was a welcomed touch and they were really friendly during the process and made me feel right at home. I will be returning back in the future and I highly recommend them!
Alpha Squad
12 Jul 2016
taran deep
15 Nov 2015
Photo Gallery
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