I don't usually post this kind of stuff. I'm not criticizing the work, cause they're great and their shop is clean, but my experience with Jons time management was TERRIBLE! First, I went in on May... Read More
I don't usually post this kind of stuff. I'm not criticizing the work, cause they're great and their shop is clean, but my experience with Jons time management was TERRIBLE! First, I went in on May 2015 to book my appointments, I have a big back piece that required two dates to complete, according to the artist. So those dates were in October and November. When we booked them, I didn't realize our first appointment fell on Thanksgiving day, so not only did I go out of my way to contact the artist myself to confirm our appointment, which it should have been his job to do, once he said its fine, it shouldn't affect our time slot, I took the day off work in order to get this appointment, yes I worked on Thanksgiving. The day of my appointment, he calls me an hour before my time slot and cancels. Ah well, shit happens. So we booked for a week later, I figured I waited 6 months, whats 1 more week. Anyway my first session came and gone with no issues, my second appointment on November 24 was supposed to be when my tattoo was to be finished. Unfortunately, he wasn't able to complete it, but assured me he'll squeeze me in before December ends since there's only about an hour to an hour and half left of work (according to him) to complete it, so it shouldn't be a problem. I asked if I have to leave another deposit for the final sitting, he told me he wasn't taking anymore bookings until June, so I can't book him, but assured me not to worry. He advised me to contact him via Instagram, so I did about 2 weeks after our last sitting, he never got back to me. After a week of waiting, I decided to call the shop, requested to speak to him, when the person on the phone asked for my name to pass on to Jon, I can hear him say in the background that he remembers me will get back to me, so I was fine with that. It provided me some re-assurance and I'm a fairly patient person. So December comes and goes and I didn't make anything of him not getting back to me because it was the holidays after all. I email him directly in mid January, again, no reply. I gave him the benefit of the doubt and decided to wait, since he does have a lot of bookings and is in high demand. So after 6 more weeks, nothing, so I went to the shop 2 weeks ago (this is now last week of March) to finally just talk to him face to face. I tried to give him the story of our scenario, but he was getting ready with another client at that time and seemed more interested in just getting rid of me rather than hearing me out. He told me, "what do you want me to do, I'm booked until June", my immediate reaction was you're the one who assured me I won't have to worry bout booking you and you would have it done by DECEMBER, its now almost APRIL. So he told me just to write my name and number on his card and he'll get back to me, I did, but I knew full well that wasn't going to happen and it was more just to get me to leave...considering all this bullshit that occurred, I doubt that happens and am now looking for another artist to finish his incomplete work. I tried to be patient and reasonable and feel completely mistreated and just passed on. I shouldn't have to wait until June to book him again after he's the one who decided 2 appointments is all he needed. I hope no one else goes through this with Jon. Nothing worse than being left in the dark, personally I feel if you make a promise, you should own up to it and always follow up with your clientele. Its very unprofessional, I should not have to chase you down, being I'm the client. I think his popularity probably has gone to his head. Read Less