Char dif an amazing job on my tattoo. It was little to medium pain with an amazing. outcome. She designed just what I wanted and was friendly and efficient. Thank you for doing my very first tattoo. Cannot wait to see my husband's tomorrow Read Less

I really like it here! Friendly people, ive gotton 2 tattoos and 4 piercings here so far and i love each one! As i tend to pass out with my things there very comferting during that time. I love thst they do walk ins as well. Clean environment and artists that are happy to help with any questions ive had. Thankyou so much! Il most definitely be coming back :) Read Less

We took my son to have his tattoo done at the London location.. He has been designing this tattoo for a long time and sketched out something himself. We brought it to an artist at Neon Crab who then help take my sons idea/drawing and make it into a amazing piece of art work. Dan Bell the artist that did the tattoo was great. The piece looks amazing. The pride he takes in creating all the detail that was incorperated into the design was fantastic. The professionalism shows in his work and how he handles his client. He answered all questions thrown at him throught the process. We will definately go back in the future for more services from Neon Crab in London. Read Less

I've had 2 pieces tattooed by Char at Neon Crab, and my daughter had a cartilage piercing done by Nina. I have nothing negative to say. I'm an RN of 23 years, and from a health and cleanliness perspective, the shop is pristine. Char is an amazingly talented young woman. I had an idea to commemorate a life changing event, and she was as excited as I was. She custom designed and tattooed a beautiful image on me. I would not go anywhere else for tattooing. I have plans for more 😊 Nina was incredible with my daughter, who is 15. She was patient, thoroughly explained the piercing process, and after care with my girl.Read Less

I drive from Hamilton to London because my favourite Artist works at this location Char!! I recommend her to anyone who is looking for original work or for her favourite masterpieces being skull tattoos!!! Char is patient and attentive to my needs. Her station is always clean, and she sets everything up in front of me showing me that everything is coming out a new packing and steril. The people in the shop are friendly and talk and joke with you. I have never been there while the shop is dirty, they have done a great job at running their business and I would recommend this particular location to anyone!!!! Read Less

I didn't want a tattoo that anybody else had. I gave Char a couple of ideas that I wanted, and she drew up an amazing piece that was what I wanted and more. She let me reposition the placement with a huge smile on her face. She did such an amazing job, and she's not hard on the needle. So do yourself a favour and go see her so you can get compliments everyday like I do. Read Less

Customer service is 10/10 here. One of the nicest shops I've been in/spoken to and I have quite a few tattoos. Got a simple design done by Dan. Cool guy and did a great job! 100% will be back for more pieces. Read Less

Considering we did a walk in and didn't really have a clue of colouring (my bad) they were great with us �thank Chris for the super job on my sun thanks for sealing our friendship with these beautiful tattoos �� Read Less

First,the good: Chantelle did a great job with my piece, and I'd cheerfully go back to her again. Unfortunately, I doubt that I'll ever go back to the shop again,due to the very poor service at the front desk. A friend and I booked do do our pieces together, and he came in from out of town specifically for the appointment. Our first appointment, the artists was running behind. Way behind. But in spite of having my cell number, we weren't told this until arrival. We were the...n left to wait wit the promise of "I'llget him to come talk to you". Half and hour later, *we* searched out the shop girl, and rebooked - with a different artists, and barely an "I'm sorry". On the second appointment, we arrived, only to be told that the artist we were booked with wasn't comfortable doing stomach pieces. While we are glad she was honest (and again, she did a great job on my arm), to not be told ahead of time was extremely frustrating. Look, I get that emergencies happen. I work in counselling, and crises happen all the time. But if I ever left a client just sitting and waiting for that long with no follow-up, I'd be in huge trouble - and rightfully so. As a business, you need to show some respect for your customers' time if you expect them to respect your work. See More Read Less

Neon Crab is an awesome place. I have had several of my tattoos done by Chris and Megan. Every time I have had work done, the staff have been very professional. The next tats I have done am going not other place, in fact when I talk about a great place to go to get inked , I always say go to Neon Crab. Read Less

I had a great first experience at this shop. I appreciated the artists honest advice and direction. The artist, Chantelle took my request and made something way more beautiful than I imagined myself. The end result exceeded my expectations! The shop was clean and I really like the extra effort in showing their clients the safe, new unused needles being unpackaged for you to see. All staff encounter was friendly. I will being returning for more work soon. Read Less