Terrible staff. The manner in which they address the public is disgusting, obviously very uneducated. If it wasn't bad enough that an employee chose to verbally assault a woman over something extremely petty, but also facilitated disgusting verbal threats about a little girl who knows no better. There are many tattoo shops in London that have great artists and great pricing and don't have scumbags imprinting something permanent onto your skin. There is still quite a bit of stigma attached to people with a lot of tattoos, and people who work in tattoo shops and people like the staff at Black Cloud are undoing all the positive progress that has been made in that area. Read Less

Its essentially just human garbage running the shop. 1/10 customer service. The kind of people to tattoo you and bad mouth you as soon as you leave. Do yourself a big favour and take your money literally anywhere else. Read Less

Sadly after seeing how one person from this establishment went on their Facebook and trashed talked a mother and her child, I think when it comes to my next tattoo I will look else where. I was considering Black Cloud for my next one but I just cannot support a business where one person just did that. It makes the entire business look bad, no matter who works there. Also please do not respond with your "its common practice for business only bathrooms..." because that is NOT addressing the issue. The issue is an employee is being UNPROFESSIONAL and now a woman and her family are being harassed by strangers. So again, it sucks this happened but sadly I cannot support this business any longer. If something changes and the person has consequences to their disgusting Facebook rant then maybe that could change but so far the real issue is not being address. Read Less

Great service. Went and said what I would like and few hours later walked out with my new tattoo. Liam did my ink, very friendly guy along with the rest of the staff where friendly as well. Went over the directions of care of the tattoo and such since been a long time since I got my other tattoo. Even while the work was being done asked for a colour change and was very accomadating and you can tell they take pride in their work and want the customer happy. I know in the future when I figure out what I want next I will go back to this shop. Read Less

Can't say that I've ever been to a Tattoo Place in my 62 years BUT I can say it was the most fantastic couple of hours ever spent on a new experience. The professionalism, the environment, their attention to detail and expertise are second to none ... Kudos to Black Cloud Tattoo Collective. 5 STARS x 2!!!! Read Less