My first tattoo was with Lauren. I had one of my students design the tat and gave the design to her for my back. I didn't realize she had tweaked the design when she showed me a preview - I was in a hurry and simply glimpsed at it, thinking obviously she was going to keep the design I had sent her. I had to get to re-touched due to big portions of the original design that's been changed, and it still does not have the look I was going for. It's pretty upsetting if you thinking about it: it's pretty permanent. Then I just came back from my second tattoo appointment and decided this is definitely not the place for me. I asked Lauren to design a tat for me this time two months prior to my tat appointment. She said yes, and although I waited for over a month, I didn't hear back from her. So I messaged her again as a reminder, which she didn't respond to. A week prior to the appointment, I messaged her again, because I wanted to make sure I liked the design and if she didn't have it ready, to see if I could change the date of my appointment early. To this she replied saying that it was the policy to show the design the day prior to the appointment (this puzzles me, becuase what if I don't like the design?). So I waited until the day before the appointment, where I did not receive any designs - ha! When I walked into my appointment today, she said she's been trying to call me (I've only been out of the house for an hour prior to this, because I was DRIVING TO THE SHOP), and that she actually didn't have the design finished. She asked if I could come in later, to which I said I couldn't until the evening (she wanted me to come in at 3pm but I couldn't until 6pm). When I did walk in at 6pm, she was too busy to see me until 6:30pm, and when I showed me the design, lo and betold, I did not like it. So I asked if she could just add a few strands of berries to the edges, which apprently took her another hour to do. Now, it's 7:30pm and I still wasn't sure about the design. I mean, I liked it but it didn't call out to me in a way that I would happily get the design on my shoulder permanently. I told her so. She said the parlor closed at 8pm and it was unlikely we'll get the whole thing done at this rate. To which I was like "Well, it was delayed because..." and didn't specify. It was delayed because she had not given me the design in advance despite prior notice and inquiries about it, and it was delayed because she hadn't been ready with the design at the designated appointment time. She replied, "It was delayed because I couldn't get a hold of you." I was a little baffled. She tried to get a hold of me AN HOUR before the appointment, and was blaming the whole design issue on me! It was supposed to be done THE DAY BEFORE this appointment. She also told me I couldn't get my $100 deposit back because I was her only appointment today and I was cancelling on her. I find this ridiculous, as I am a person and obviously had plans for the day other than the tat appointment, and it wasn't my fault she said she'd design the tattoo and didn't actually have it done. If she had told me she wouldn't be ready, I would have designed it myself, or gotten someone else to do it for me, or would have delayed the appointment much earlier when I had the chance. Obviously, I'm not coming back here for a next time, and unless you want to wait around for 30min to an hour at least before your tat appointment actually starts, I don't recommend you to make an appointment with her, either. Read Less

Went back today to get some touch up done on my tattoo that was done in November. Sooooo happy!!!! A flat rate of $20 and had lots of details done. I strongly recommend 13th Hour and think Scott Hart is great!!! Was my first tattoo but won't be my last. Read Less

I went here for my first tattoo. The shop is very clean, everyone there was extremely nice, and there was no runaround with pricing. I paid a $100 deposit to make an appointment and that price came off the price of the actual tattoo. I thought I would be more nervous because it was my first tattoo but everyone is so friendly so I felt fine. They let my husband sit in the room while the tattoo was being done. There was minimal pain and they gave me some lotion to apply and an instruction sheet for aftercare. 2 week later, my tattoo looks great! I will definitely go back if I decide to get any more! (PS. My tattoo (picture included) was done by Lauren. Fantastic job!) Read Less

my go to shop in Winnipeg Chad is amazing and brought my ideas to life perfectly and better than I pictured them in my head � highly recommend this shop and any of its artists everyone who works there is so nice , amazing at what they do and of course professional � Read Less

I wouldn't go any other place to get pierced. Kelsey is very understanding and calming. I never feel rushed and I always feel comfortable. I definitely recommend this place for piercings. I have never gotten tattooed, but I would go here since the reviews are fantastic and my own experiences are positive. The atmosphere is chill and inviting and I have never seen a cleaner shop! Read Less

Great people, comfortable & relaxed setting + excellent artists & professionalism = awesome experience. Been there multiple times now. Definitely going back. I would like some ink from everyone at this shop eventually. Read Less

Spent the afternoon with Jenn Willits and was completely satisfied with quality, price , and the shop. Posted pics of her work for friends to see and all were overly impressed! Definitely coming back even with the 20 hour drive. Read Less

Jenn is the absolute best! She's a great artist, has the utmost patience and is thoroughly professional. I had to find a new artist and was very nervous. Jenn's portfolio convinced me to take a chance on her and I didn't regret it for a second. As a matter of fact, I was back for another one from her as soon as I could get in! She's dead-on with her quotes and the only surprise I got when I went to pay was that it cost less than I anticipated! I will definitely be back! Thanks Jenn!!! Read Less

Jenn Willits is super cool and an amazing artist. She takes great pride in her work and it shows tremendously. Customer satisfaction is her #1 priority same with 13th Hour Tattoo establishment (super professional). I will never go elsewhere. I strongly recommend Jenn and 13th Hour Tattoo!!!!!!! Read Less

Very friendly and casual, but clearly professionals. Had work done by Chad, it's not yet done but I'm extremely happy with it so far (and I'm very picky about tattoos). He finished a piece for my mom too and she's thrilled with it. I got to watch the whole process and it was done very cleanly. Worth every penny. Read Less

Corey Van Mack........I just wanted to write and thank you again for the absolutely beautiful job you did on my tattoo...thanks for taking the time to work with me to find exactly what I wanted, and for creating the drawing ahead of time...I absolutely love it and I truly could not be happier. I will recommend you to anyone I know who has even the slightest inclination to get a tattoo.�Thanks again...I truly appreciate it.� I look forward too another soon!!!!!! Read Less

I came here early May to get an industrial piercing and it was my best piercing experience by far!! Kelsey was amazing and made me feel comfortable and the piercing part honestly didn't hurt. It's been perfect and I'm still so in love with it! Thank you so much Kelsey and everyone else at 13th hour! You guys are definitely my go to from now on for piercings! Read Less

Had a cover up tattoo done here. 2 sessions, Very good work, so happy with the result. Was a super relaxing experience. Everyone is very laid back, and the people are fantastic. It's more like hanging out with a group of friends than being a customer. Would definitely recommend this shop to anyone. Read Less