We pride ourselves on the very best customer care and technically advanced services. We invite you to our comfortable, quiet, professional clinic and hope that you have a feeling you are at a place yo... Read More
We pride ourselves on the very best customer care and technically advanced services. We invite you to our comfortable, quiet, professional clinic and hope that you have a feeling you are at a place you can call home. We have had success here in Vernon for 32 years and many of our clients have been coming to us for that long! Our goal is to inspire and empower our customers to feel their best inside and out! Read Less
Saje Beckley
13 May 2018
REPORT
Kristie is prompt, professional and efficient. She has done a great job on permanent eyeliner, removing a freckle that looks like I have an ink blotch on my cheek, and a number of other treatments tha... Read More
Kristie is prompt, professional and efficient. She has done a great job on permanent eyeliner, removing a freckle that looks like I have an ink blotch on my cheek, and a number of other treatments that I will continue to go back for. Her studio is comfortable and inviting. Thank you to Kristie and her knowledgeable staff for the help and care I have received! Read Less
Elyse Skarsen
10 May 2018
REPORT
Went to Enhance Studio to have my brows tattooed by Kristie Moore and i absolutely love them! I continue going back for other services and have always been impressed with Kristie Moore and her team. W... Read More
Went to Enhance Studio to have my brows tattooed by Kristie Moore and i absolutely love them! I continue going back for other services and have always been impressed with Kristie Moore and her team. Would highly recommend Enhance Studio. Read Less
Roswitha Schuster
4 May 2018
REPORT
Kristie Moore and her staff are going above and beyond with there service. I highly recommend Enhance Studio - they are very friendly, knowledgeable and the treatments are excellent. Vernon that's the... Read More
Kristie Moore and her staff are going above and beyond with there service. I highly recommend Enhance Studio - they are very friendly, knowledgeable and the treatments are excellent. Vernon that's the number one spa in town. Read Less
Kelly Winnick
30 Aug 2017
REPORT
I live in Calgary but come to Enhance Studios in Vernon for my permanent makeup. First time was 7 years ago and had great success with excellent treatment and service. Thus returning for continued ser... Read More
I live in Calgary but come to Enhance Studios in Vernon for my permanent makeup. First time was 7 years ago and had great success with excellent treatment and service. Thus returning for continued service and was not disappointed! Thank you for your professionalism, customer service and kindness. Read Less
Pamela Langevin
12 May 2017
REPORT
I have been going to Kristie Moore for the past 12 years. I find her to be an amazing persons and business woman. She is a very very sweet person that cares deeply for people. She has always been s... Read More
I have been going to Kristie Moore for the past 12 years. I find her to be an amazing persons and business woman. She is a very very sweet person that cares deeply for people. She has always been so kind and caring to me. She always explains everything she is going to do before she does it and her work is outstanding. She and all of her staff have treated me with kindness and respect. Kristie not only works on what ever treatments she is doing for you she also tells you about all the new things coming out, good supplements that can be taken, skin care ideas she is well read and makes it her business to study thoroughly everything she talks about. Her equipment is top of the line and her studio is emasculate! I would recommend her to anyone I knew that wanted permanent make up or any other treatment she does. Read Less
Kristie Moore
29 Apr 2017
REPORT
In response to the unfortunately unhappy customer comment.
I have been providing Permanent Make-up here in Vernon 27 years. I pride myself on the very best treatment and customer care.
We discuss th... Read More
In response to the unfortunately unhappy customer comment.
I have been providing Permanent Make-up here in Vernon 27 years. I pride myself on the very best treatment and customer care.
We discuss the colors and the shape extensively with each person and have confirmation from them before we start.
Every person processes the pigments differently and some, especially lighter colors, can absorb more quickly. The average client with light pigment require a touch up yearly. This is discussed in the consult and repeated in the application appointment.
In the past if I have not done a satisfactory service for a customer (which is very rare) I have always been accountable and respectful and will easily agreed to do what needed to assist the person.
This is the MOST IMPORTANT aspect of my business.
In this case it had been over 9 months which in this industry the standard time to charge is six months. We offered to charge only for the implements ($50 instead of $125 for a regular touch up fee) this was to assist the customer in feeling happy. This customer also wanted to change the shape, which looked wonderful. Because she had decided she wanted something different this does not fall on the fault of the technician.
Dealing with the human body is very much an art and every person is different, plus every person in that body sees thing differently.
All we can do is our best and know that in this case it is what we did.
We would still like to assist this customer if given the opportunity.
Kristie Moore Owner Enhance Studio Medi-Spa Read Less
Denise Dalziel
28 Apr 2017
REPORT
I love enhance studio what more can I say. I moved from Calgary and really struggled with finding a new studio in what i considered a small town after Calgary. Well say no more... I had my first con... Read More
I love enhance studio what more can I say. I moved from Calgary and really struggled with finding a new studio in what i considered a small town after Calgary. Well say no more... I had my first consultation with Kristy that I believed to be the owner. She could not have been more professional! I With some trepidation, booked my first treatment of laser. and hoped for the best... So glad i did and now would not consider going anywhere else. I have since had several treatments at Enhance Studio. The last procedure was permanent eyeliner. My first application had faded quite quickly as I had a severe headache from this procedure and with that lots of teary eye watering. When I shared this with Kristy she knew exactly what could have caused this issue. She asked if i had any alcohol the night before or any spicy foods? Yes to both those questions. She recommended I return for a touch up. Of coarse I was hesitant but as I trusted her and love the look I already had with the eyeliner so I booked my next touch up appointment. We made sure to avoid alcohol and no spice. Sure enough the touch up went well, No pain and beautiful permanent eye liner!! It looks fantastic and all done for a very reasonable cost. I will not look else where when the service here is this caring! Vernon we are lucky to have this studio! Read Less
Shannan Dreger
27 Apr 2017
REPORT
I have been a client of Enhance Studio since it's inception. Kristie and her staff are always knowledgeable and helpful. I am told I look years younger than my actual age. ( a lady never tells ) And a... Read More
I have been a client of Enhance Studio since it's inception. Kristie and her staff are always knowledgeable and helpful. I am told I look years younger than my actual age. ( a lady never tells ) And a miraculous 13.5 inches slimmer in a few short months! I am known to be a "doubting Debbie", but I highly recommend the services Kristie and Enhance Studio provide! Read Less
Pam Story
26 Apr 2017
REPORT
Best spa in town. Very experienced and knowledgeable. Always on leading edge of machines and treatments to care for skin and body. Highly recommend!
Nikki M.
21 Mar 2017
REPORT
Where do I begin? With my unfortunate eyebrows or the terrible customer service? I got my eyebrows microbladed by Kristie at Enhance Studio whom I initially enjoyed. I wanted a darker brown but she ... Read More
Where do I begin? With my unfortunate eyebrows or the terrible customer service? I got my eyebrows microbladed by Kristie at Enhance Studio whom I initially enjoyed. I wanted a darker brown but she pushed me towards a taupe colour saying that in her experience it would be dark enough and exactly what I wanted. Unfortunately, even after reiterating at my touch up that they were not yet dark enough, she failed to provide the colour and shape I had described for her. Now 7 months later my brows look like they hardly have been done at all. They should last for up to 5 years, so to be drawing them on again within a month is very disappointing. I finally went in to see Kristie expecting that she would be happy to help me get the result I wanted. She was - if I paid again. After spending $400 I am appalled that she would even consider asking for more money. She quickly became defensive and rude and insinuated that it's my own fault if I don't like them and took no sort of responsibility. Overall I am extremely dissatisfied with my experience at Enhance Studio. Read Less
We pride ourselves on the very best customer care and technically advanced services. We invite you to our comfortable, quiet, professional clinic and hope that you have a feeling you are at a place yo... Read More
We pride ourselves on the very best customer care and technically advanced services. We invite you to our comfortable, quiet, professional clinic and hope that you have a feeling you are at a place you can call home. We have had success here in Vernon for 32 years and many of our clients have been coming to us for that long! Our goal is to inspire and empower our customers to feel their best inside and out! Read Less
Saje Beckley
13 May 2018
REPORT
☆☆☆☆☆
REPORT
Kristie is prompt, professional and efficient. She has done a great job on permanent eyeliner, removing a freckle that looks like I have an ink blotch on my cheek, and a number of other treatments tha... Read More
Kristie is prompt, professional and efficient. She has done a great job on permanent eyeliner, removing a freckle that looks like I have an ink blotch on my cheek, and a number of other treatments that I will continue to go back for. Her studio is comfortable and inviting. Thank you to Kristie and her knowledgeable staff for the help and care I have received! Read Less
Elyse Skarsen
10 May 2018
REPORT
☆☆☆☆☆
REPORT
Went to Enhance Studio to have my brows tattooed by Kristie Moore and i absolutely love them! I continue going back for other services and have always been impressed with Kristie Moore and her team. W... Read More
Went to Enhance Studio to have my brows tattooed by Kristie Moore and i absolutely love them! I continue going back for other services and have always been impressed with Kristie Moore and her team. Would highly recommend Enhance Studio. Read Less
Roswitha Schuster
4 May 2018
REPORT
☆☆☆☆☆
REPORT
Kristie Moore and her staff are going above and beyond with there service. I highly recommend Enhance Studio - they are very friendly, knowledgeable and the treatments are excellent. Vernon that's the... Read More
Kristie Moore and her staff are going above and beyond with there service. I highly recommend Enhance Studio - they are very friendly, knowledgeable and the treatments are excellent. Vernon that's the number one spa in town. Read Less
Kelly Winnick
30 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I live in Calgary but come to Enhance Studios in Vernon for my permanent makeup. First time was 7 years ago and had great success with excellent treatment and service. Thus returning for continued ser... Read More
I live in Calgary but come to Enhance Studios in Vernon for my permanent makeup. First time was 7 years ago and had great success with excellent treatment and service. Thus returning for continued service and was not disappointed! Thank you for your professionalism, customer service and kindness. Read Less
Pamela Langevin
12 May 2017
REPORT
☆☆☆☆☆
REPORT
I have been going to Kristie Moore for the past 12 years. I find her to be an amazing persons and business woman. She is a very very sweet person that cares deeply for people. She has always been s... Read More
I have been going to Kristie Moore for the past 12 years. I find her to be an amazing persons and business woman. She is a very very sweet person that cares deeply for people. She has always been so kind and caring to me. She always explains everything she is going to do before she does it and her work is outstanding. She and all of her staff have treated me with kindness and respect. Kristie not only works on what ever treatments she is doing for you she also tells you about all the new things coming out, good supplements that can be taken, skin care ideas she is well read and makes it her business to study thoroughly everything she talks about. Her equipment is top of the line and her studio is emasculate! I would recommend her to anyone I knew that wanted permanent make up or any other treatment she does. Read Less
Kristie Moore
29 Apr 2017
REPORT
☆☆☆☆☆
REPORT
In response to the unfortunately unhappy customer comment.
I have been providing Permanent Make-up here in Vernon 27 years. I pride myself on the very best treatment and customer care.
We discuss th... Read More
In response to the unfortunately unhappy customer comment.
I have been providing Permanent Make-up here in Vernon 27 years. I pride myself on the very best treatment and customer care.
We discuss the colors and the shape extensively with each person and have confirmation from them before we start.
Every person processes the pigments differently and some, especially lighter colors, can absorb more quickly. The average client with light pigment require a touch up yearly. This is discussed in the consult and repeated in the application appointment.
In the past if I have not done a satisfactory service for a customer (which is very rare) I have always been accountable and respectful and will easily agreed to do what needed to assist the person.
This is the MOST IMPORTANT aspect of my business.
In this case it had been over 9 months which in this industry the standard time to charge is six months. We offered to charge only for the implements ($50 instead of $125 for a regular touch up fee) this was to assist the customer in feeling happy. This customer also wanted to change the shape, which looked wonderful. Because she had decided she wanted something different this does not fall on the fault of the technician.
Dealing with the human body is very much an art and every person is different, plus every person in that body sees thing differently.
All we can do is our best and know that in this case it is what we did.
We would still like to assist this customer if given the opportunity.
Kristie Moore Owner Enhance Studio Medi-Spa Read Less
Denise Dalziel
28 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I love enhance studio what more can I say. I moved from Calgary and really struggled with finding a new studio in what i considered a small town after Calgary. Well say no more... I had my first con... Read More
I love enhance studio what more can I say. I moved from Calgary and really struggled with finding a new studio in what i considered a small town after Calgary. Well say no more... I had my first consultation with Kristy that I believed to be the owner. She could not have been more professional! I With some trepidation, booked my first treatment of laser. and hoped for the best... So glad i did and now would not consider going anywhere else. I have since had several treatments at Enhance Studio. The last procedure was permanent eyeliner. My first application had faded quite quickly as I had a severe headache from this procedure and with that lots of teary eye watering. When I shared this with Kristy she knew exactly what could have caused this issue. She asked if i had any alcohol the night before or any spicy foods? Yes to both those questions. She recommended I return for a touch up. Of coarse I was hesitant but as I trusted her and love the look I already had with the eyeliner so I booked my next touch up appointment. We made sure to avoid alcohol and no spice. Sure enough the touch up went well, No pain and beautiful permanent eye liner!! It looks fantastic and all done for a very reasonable cost. I will not look else where when the service here is this caring! Vernon we are lucky to have this studio! Read Less
Shannan Dreger
27 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I have been a client of Enhance Studio since it's inception. Kristie and her staff are always knowledgeable and helpful. I am told I look years younger than my actual age. ( a lady never tells ) And a... Read More
I have been a client of Enhance Studio since it's inception. Kristie and her staff are always knowledgeable and helpful. I am told I look years younger than my actual age. ( a lady never tells ) And a miraculous 13.5 inches slimmer in a few short months! I am known to be a "doubting Debbie", but I highly recommend the services Kristie and Enhance Studio provide! Read Less
Pam Story
26 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Best spa in town. Very experienced and knowledgeable. Always on leading edge of machines and treatments to care for skin and body. Highly recommend!
Nikki M.
21 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Where do I begin? With my unfortunate eyebrows or the terrible customer service? I got my eyebrows microbladed by Kristie at Enhance Studio whom I initially enjoyed. I wanted a darker brown but she ... Read More
Where do I begin? With my unfortunate eyebrows or the terrible customer service? I got my eyebrows microbladed by Kristie at Enhance Studio whom I initially enjoyed. I wanted a darker brown but she pushed me towards a taupe colour saying that in her experience it would be dark enough and exactly what I wanted. Unfortunately, even after reiterating at my touch up that they were not yet dark enough, she failed to provide the colour and shape I had described for her. Now 7 months later my brows look like they hardly have been done at all. They should last for up to 5 years, so to be drawing them on again within a month is very disappointing. I finally went in to see Kristie expecting that she would be happy to help me get the result I wanted. She was - if I paid again. After spending $400 I am appalled that she would even consider asking for more money. She quickly became defensive and rude and insinuated that it's my own fault if I don't like them and took no sort of responsibility. Overall I am extremely dissatisfied with my experience at Enhance Studio. Read Less