Great artist, lack of professionalism. I got a tattoo from electric Brit roughly a year ago, and have been living unhappily with it ever since. I tried to tell myself many times that it was satisfactory and up to my standards, but its been a full year and I am still not happy. So here is why: 1. I came in to the shop with a friend after trying to get through via email and phone unsuccessfully multiple times. No responses from electric brit whatsoever. When I came in in person I had a design I had in mind for over two years, and brought in a rough draft I had drawn. Everything seemed ok and she asked to modify it slightly, which of course is fine. I explain that I am picky about tattoos and would like to see it at least the night before in case I would like to make changes, since I wanted this to be exactly how I imagined it. She said she would try to do that, she didn't. 2. So I arrive the day of the tattoo to find her still drawing my design. The design is not slightly changed from the original, but completely. Many of the unique factors completely gone or changed. So I think oh ok, lets just change a few things to make it match what I had in mind a little more. I suggest a few changes, she gets mad and accuses me of not liking her style. Then she leaves to have a smoke and suggests to me "think about what you want changed". I told her quite a few things and after a brief change it still looks not as good as I had hoped. I felt rather pressured and knew I would loose a 100$ deposit if I backed out now. But you should not feel pressured by an artist to get something permanently tattooed on you forever. 3. Finally we get a design which just barely meets my expectations, and I cave to it due to how awkward this situation was becoming. She did a great job during the tattoo, she does great line work and made no errors. But ever since I have not been happy with it, and even tried emailing her directly to finish colouring it, hoping that I would like it after that. Which again ended in lack of responses. She responded a few times, its definitely the right email in case you were wondering by this point. Overall, I am sad to say I regret picking her as my artist for this design. She is a great artist, and she does what she does incredibly well. Just don't expect her to listen to criticism or changes, even when its your own design. 5/5 for the art she does, 0/5 for professionalism. Read Less

Me and two friends had the awesome fortune of stumbling across this place to get matching tattoos while on vacation . Since it was last minute we got their apprentice Sean. He was amazing! He had a soft hand and did awesome line work. He went above and beyond to make sure to get to all three of us in his day. Also, I am a very big lady, he put me at ease with my questions about the sturdiness of his table and didn't make me feel awkward about myself once. If this was the apprentice, I can just imagine how awesome all the people who work in this shop are! Thank you Sean for being the icing on top of this great vacation!! Read Less

Very accommodating and friendly. I walked in with my family to get some spontaneous tattoos done. And without hesitation they made room for us and we walked out with three awesome tattoos. Would highly recommend Electric Umbrella if you are in the Nanaimo area, compared to the other shops we looked into they were the best regarding customer service and the artwork produced in the studio is phenomenal. No reason to go anywhere else, in my opinion. Will be coming back soon �� Read Less

The staff was friendly and the artist I saw, Julie, was really accommodating and did a great job drawing up my piece. The even changed up the music to make my tattoo experience more comfortable. Very clean and professional. I would definitely recommend Read Less

My first experience getting a tattoo. My artist Dan was very professional and made me feel comfortable from the moment I entered. I love the design he created and I am very happy! I had a great experience and would recommend highly Electric Umbrella! Read Less

I phoned in to set up an appointment for a consult. I got in the next day to talk to Julie to go over my ideas. Julie took into consideration everything I had to say plus gave some advice. My tattoo date was for 3 days later. The design Julie came up with is great. I love both my tattoos and will definitely be going back for more. Read Less

Had to wait an hour plus as the wrong tattoo was drawn up.. My idea was criticized and completely changed and one part was completely taken out because the artist said it was two tattoo ideas in one. (yes i shouldn't have budged with my idea.. I regret that now) the butterfly was suppose to be completely different and it looks very badly done.. At the end he was off and i wanted blue and green for the butterfly... He then informed me he did darker blue and a lighter blue shade in his words "because it was less time". Disappointing and wont go back. Read Less

My sister and I got tattoos done here and Brittain Lane. Not only do both of us absolutely love our tatoos but she made us both feel so comfortable and that was super important to me as it was my little sisters first tatoo... I may be from Alberta but I'll be coming here for my tattoos from here on.... Read Less

Just got my tattoo finished by Dan and he did a awesome job! I'm super happy with the end result. Over all my experience was great, all the artists were super friendly and welcoming when I was in the shop. Thanks guys for the great experience. I'll totally be back � Read Less

We went for a tattoo memorial for a fallen brother and everyone was just amazing, from the help with the design to the fact they did not 1 but 3 amazing pieces on a walk in. Thanks again for the amazing experience. You are all the best. Read Less