I don't usually do reviews but this time I wanted to. I recently had my eyebrows done by Cindy, I thought I wanted to get them microbladed until she explained the difference between microblading and regular hair stroke permanent makeup to me. I have to tell you that from the beginning and trough the whole process Cindy took very good care of me. When she did them the first time, I barely felt anything. She seemed to know exactly how I was feeling and exactly when to add numbing cream. She made sure that I was clear on what to expect. I went back for my touchup in 5 weeks, there was very little to do but she went over them and tweeked what needed it. Now I have to say I have amazing eyebrows that should last 3 to 5 years. This has been a very positive experience. Wendy N Read Less

I do reviews on a regular basis. 99% positive ones and I do enjoy writing them. This one has been taking me some time to decide what to do or say, because it’s coming from the opposite side. I visited Mirella’s place to meet with the permanent make-up artist, Cindy Chernoff. My previously tattooed eyebrows had faded and I was looking for a professional to bring them back to the shape and this time, have them feathered. I went through lots of internet browsing and made a few phone calls, when I chose to go with Cindy, because she was in my area. Price-wise, she was the same like her competitors in White Rock or West Vancouver. Being indolent cost me this ordeal. I will make it easy on me to write it and for everyone who’ll read it: • I came with a picture and my eyebrows done the way I wanted to have them. I didn’t end with the shape and the techniques. I asked for her web page, she had none then and on her phone she showed me a few images of eyebrows done. None of what I saw was practice on me. None whatsoever! I have 2 lines shaped the way far from what I wanted. • Cindy worked on me as a “lying down” patient at a dentist’s, sitting at top of my head. She was leaning on my face, putting her weight, pushing my eye-balls or nose, or wherever on my face she felt comfortable. My reaction didn’t move her at all. • When she finished one eyebrow, she immediately wanted to move to do another one. When I asked for a mirror, it took 3 times for me to ask for it, until she was willing to give it to me. She wanted to do the full work without me to even look if anything should be fixed before the other eyebrow follows the shape of the first one….She would sigh with aggravation when I asked to see myself. • My eyebrows were supposed to be dark brown. They are grey. Actually grey/blue! No feathering techniques were used by Cindy on me. • There was a fan about 3 meters away from me, blowing with a full power. After sitting there about 15 minutes, I asked her to turn it down a bit. She retorted it will be too hot here”. Not even a try to resolve situation, that we both are happy. When I asked to at least turn it different way, again, with a judgment in her attitude, she did. • It is always an issue to find parking around and when I got there, I mentioned that I parked couple blocks away, that’s why I was a bit late (I have had a recent foot surgery). With a smirk on her face she replied “I always have a spot available in front of the door”. I tried to make it loose and funny and said that maybe she should leave it for the costumers; she didn’t show any type of consent… • I contacted her today and result of our conversation brought me to this decision to type a review on her unprofessional character. I expressed my disappointment and the resulting color I can see when the scabs disappeared. She objected that this is not the final shade. However, I don’t have brown brows, but grey. And I don’t believe that one day soon grey will switch to brown. Her last message was, that “this is too funny” (?) • Cindy didn’t show a bit of respect to me as a customer. Her ideas and opinions were on top of everything. Her demeanours have never been shown to me by anybody I have met as a business person on a Canadian Ground. I have been working with and for people for decades, but I don’t believe, that people who don’t like people and cannot work for their satisfaction, should be working for them.. WOULD I EVER RECOMMEND CINDY CHERNOFF? NO. WOULD I EVER VISIT HER AGAIN? NEVER. There’s so much positive energy in peoples’ businesses all around. I felt it with each and every lady while on the phone when I was looking for the RIGHT artist. Cindy doesn’t have what they do. I will never care how far I have to drive to get what I need and want. This board would not let me post the review without rating... That one highlighted start should not be there... Read Less

Went to see Mirella for a small meaningful tattoo. She put the stencil on crooked and asked if it was okay I said "sorry Mirella this is crooked" and she got pissed off at me for wanting to put the stencil on again... what? Second time she puts the stencil on more crooked and it's a tattoo so obviously I'm not just going to say "what ever". Her comment in a very condescending tone was "this is why I don't do small tattoos". She then drew it again and put it on correctly this time. Then proceeded to tattoo a very amateur looking tattoo on me, all the lines are wavy on what is Roman numerals. I was extremely polite and apologized many times and all I wanted was for the tattoo to align correctly (which I shouldn't feel bad about). I went to her because two people I know got the same tattoo from her and she did a really great job. This is my first tattoo so I rolled with it, thought "maybe she's just a grumpy person who does good work?" it wouldn't be the first time meeting someone like that. But no, all around very poor experience I will never go back to her again and would never recommend her. Maybe I caught her on a bad day, but that's no excuse for her poor attitude and rushed tattoo. Sorry for leaving a bad review, hopefully when you read this you'll reconsider how you treat EVERY customer no matter the size of the tattoo. Will be getting this covered up somewhere else asap. Read Less

I've known Mirella since the 70's, she was classy then & even more so now. She has done all my ink, no on else is allowed, I send anyone I know that's serious about a tat to her. Ur Numero Uno in my books Mirella. Luv & miss ya. Kick Read Less

Great artist and a consummate professional. I have had many pieces done with Mirella and have a ideas for more. I am constantly being complimented on the tattoos I have and I am very proud of the artwork on my body. Mirella is a wonderful person and has become a dear friend. Read Less

Wonderful artist with all kinds of class .. Working with Mirella developing my sleeve has been a pleasure and honour over the last few sessions and many more to come .. Such a talent blended with great accommodating service .. Thank you Mirella .. Read Less

Kristin has done 3 of my tattoos now. She is amazing! Super professional, totally hilarious and an all around fantastic artist. She does great colour work- I get so many compliments on my jellyfish tattoo she did.Read Less

Got a Scottish Lion Rampant holding onto a Canadian flag done on my right bicep and i have to say Mirella did an amazing job. Whenever i look at it I still cant believe the detail that went into it. Great Job and Thank you Mirella Read Less

I was a customer with Mirella's for over 20 years now. I first walked into her shop when it was located on the corner of Boundary Road and Grandview hwy. When it comes to something that involves NEEDLES I need to feel comfortable and at ease with the artist. It still hurt like heck, but I knew I was in good hands. Mirella is very easy going and easy to talk to. She has extensive experience and has an eye for detail. Her shop is kept immaculate and sterile. The pictures I brought to her was inked spot on to the way I wanted it. Read Less

I have had three different tattoos done by Mirella's and I love them all! She does amazing work and I get so many compliments on them. My daughter and niece have also had tattoos done here. I highly recommend her! Read Less

I have had the absolute pleasure of having work done by Mirellas apprentice Kristin. From the moment i walked into the studio i felt relaxed, her calm demenour relaxing my copious nerves. She was very professional, preparing the custom design I had brought in to such exacting standards that it would make an engineer look bad. Her work with the outline was extremely accurate and clean while her work with the color blew my mind.Since my first tattoo with her i have had 3 done altogether, and would NEVER consider anyone else but her and Mirella to put art on my skin.You can find examples of her work at: instagram.com/k_tattooed… Read Less