Had a stellar experience getting my sleeve tattoo by Jesse.  Very professional shop from the front counter through the whole experience.  Jesse took the time to listen and drew the design free hand. He worked quickly and was very personably to visit with while getting tattooed.  Will defiantly go back to Jesse again. Read Less

Here is my experience: Consult - The initial consult was awkward. I did not learn about the artist's history, experience and no expectations were set - We went through in descriptive detail what I wanted with reference material - No communication from the shop between consult and day-of Day Of - The shop was running behind and while the receptionist was kind enough, waiting in the "lounge" with several other people with no updates was uncomfortable - I didn't realize what was happening at the time and my tattoo was being designed while I waited. The hand-out is clear that you won't see the design work prior to the day but I had anticipated that work was done on it before the day. - The design missed major key points we had covered in detail prior. That felt really bad and I felt like a person on the assembly line and just another "thing to do" that day - I was comfortable sharing my full views on what they were doing and I felt very rushed - After applying the purple tracing, there wasn't any discussion as to position placement, how it looked when my body moved, the angle, the shape or how the skin shape/movement affected the image After - The sheet for after-care wasn't reviewed and no highlights covered. Their after-care product line was pushed pretty hard - Looking at the tattoo in detail the following day: - Should have been positioned different to account for the place on the body it was - Some items in the tattoo that should have been symmetrical that were not designed the same - Things were off center - not deliberately, simply attention to detail - Patterning and texture was not consistent - No follow-up. It's been months now and no check-in, follow-up, call to see how I like it and if any touch-ups are necessary or simply to come on in and look at it or take pictures Top 10 list of simple things they should change: 1) During the consult, the tattoo artist should be setting expectations and reviewing the highlights from the sheet such as: - "This is what I like doing, this is how I work and this is my history - want to see some of my work?" - "We typically don't do extensive design prior to the day of as, believe it or not, a lot of people cancel or don't come in or I don't have time or that's part of your tattoo experience that I work with you to design your tattoo" - or whatever the reason is why they don't do that - Present the option to pay fully up-front (if that's a concern) to have the design done BEFORE the day and work with the person to get it how they want prior to the day. I would have been more than willing to do this and also sign whatever needs to be signed (i.e. we can't go back and forth hundreds of times or we get it to 80% and the remaining part is done on the day of) 2) Give me a call a week prior to my appointment and share in my excitement 3) Have a bowl of M&Ms or Skittles or wrapped candy or something to snack on if running late is the norm 4) If I'm waiting for more than 15 minutes, check in with me 5) If that tattoo artist is working on my art, come talk to me. "Hey, as I mentioned during the consult, I'm not going to start/continue the design and check in with you in about xx minutes to work together on the final design" 6) Take notes during the consult session 7) Find out what's important to me - the design / where it is / how it looks to me or how it looks to others? 8) After the tracing is on, allow time to look at it in the mirror. Encourage me to look at it closely, examine the positioning and the details of the tattoo, move my body, pretend showing it to somebody, etc 9) Go through in detail how to care for it. Let me know normal, unscented soap will work just fine and if it's easier for me, you have products x / y and z and then leave it at that 10) Follow-up and say "Hey, stop by sometime so I can see the healed work and take a picture for my portfolio". Offer touch - even share that at the end of the tattoo that it's a pretty normal part of the process Read Less

Amazing amazing amazing! Have wanted my helix and second holes done for so long and I finally got the courage to just go get it done. memento was able to schedule me in that same day! Awesome front desk girls, so kind and helpful, Piercer was so professional and was so careful about sterilizing everything. She really took the time to find the right jewellery for me and the right placement. Loved my experience and my piercings. I definitely recommend! Read Less

Great experience getting my nose pierced by Mike Bedford today! He was super knowledgeable, skilled, and funny. I was really nervous upon getting my piercing but Mike put me at ease, explaining each step in detail. The process was overall quick (thank goodness because my pain tolerance is not too high). Mike went over after care thoroughly and had my husband and I laughing the entire time. Memento Mori Studios is also very clean and well organized. Very happy with my experience and would recommend Mike B for anyone else looking to get a piercing! Read Less

Took my 8 year old in for ear piercing. We saw Mike Mc. He was very helpful, answered all of our questions. He explained every step start to finish, and never went ahead with out making sure that my little one understood what she would be feeling etc. My kid is pretty proud that she was finally able to do this, so we are thankful that Mike was able to make this memorable experience a positive one. The studio was big and clean and welcoming. We are 100% satisfied, and will return in the future. Read Less

She is doing tattoo for 20 years she said and will only take her couple of hours to do a band on my hand. She took 2 hours just to do half n making excuses that this takes times i have tribal on both hand. I haven't met a tattoo artist this slow in my life. Never going back again. :( Read Less

I have had plenty of piercings done by Mike and he has always done a phenomenal job. Today I had a nasty dermal removed by one of the other piercers (I don't remember his name) but he was just as phenomenal! I nearly passed out from the pain and he was super patient and kind throughout the whole thing � I won't go anywhere else for piercings! Read Less

I have had both my Tattoos done there and have been satisfied both times. It is a clean, open design that makes you feel welcome. The service is great and they remember clients that come in. On another note, my 8 year old daughter had her earrings infected and grown over. I had just gotten her back and they were severely infected, and she was in pain.... I checked the studio to see if they had any recommendations or could assist. Mike took her earrings out, and refused to charge me anything. He was calm, professional and encouraged my daughter through this painful process. He saved us a long wait at the hospital and you now have clients for life! If you are considering getting a tattoo or a piercing, please go to Memento Mori first. Thank you very much Mike for the assistance and Derek for your excellent work on my Tattoo! Read Less

This place has a host of very good tattoo artists and very good body piercers.. however they do not do smaller tweenagers piercings even with permission.. the prices are typical for high-end tattoo place the piercing is a little on the pricey side Read Less

I always get my piercings done here I've always been super happy so I decided to get some tattoo removal done. I had been going to somewhere else I went 5 times before wasn't noticing a huge difference, after this one time going to Sarah I noticed a huge difference it is super faded seeing her this one time. couldn't be happier defiantly recommend :) I was ready to give up and just live with this ugly tattoo forever until coming here. Read Less

I had my first piercing (not including my ears) done here. Captain Jack Lovely pierced my septum and made it the most comfortable experience I've ever had! Will 100% return for more piercings because this is a shop I can trust. I recommend everyone who asks about my septum or where a good studio is to get it done to come here. Captain Jack Lovely, ALWAYS! Read Less

Mike Mc is so amazing with kids! he took the time to make my daughter feel comfortable with everything he was doing. Explained it in a way she was ok with 😊 I'm actually making a point of telling everyone I know about this place Read Less

I got my nose pierced by Mike B a couple years ago and felt that it was the most professional and clean place to take my 2 daughters to get their ears pierced last weekend. I am so glad I did. Mike Mc did an incredible job walking my daughters through the process and it was a fantastic experience for them. They were treated respectfully, each step was explained, and nothing was done without gaining consent from each child. My daughter who often seems anxious in new environments seemed completely comfortable. My kids were in good hands and I would highly recommend taking your kids here for a good, clean, professional, and caring experience. Read Less

Come to this shop if you want your tattoo idea to be judged. I went in with a couple ideas and got them turned down. I do not think people should be telling me what I can and cannot put on my body when it is MY body! I had put a year of thought into getting a tattoo and what I wanted. So I knew that I was sure on what I wanted. I now am going to another place to get them to finish it for me. I for sure will make sure that I feel comfortable and not judged by my next tattoo artist and the girls at the desk. I was not happy with the service! two big thumbs down from this girl!! Read Less

Saw Shannon yesterday and she nailed my watercolour tattoo! I am sooo in love with it!! I only have two tattoos and have had both done here. Super clean, friendly environment. I highly recommend this place and will definitely be back. The trip from Cloverdale is worth it! Read Less

I went in yesterday for a tattoo that ment the world to me...when I explained what I wanted Jax took the time to show me what would look great with what I wanted and explained why what I thought would look good would not do the memory any justice and look like a thrown on tat. Thank you Jax I love what you did and your visions!! I will be back and bring friends with me. So clean and amazing atmosohere! However I do feel the lady at the front needs to love her job not just be there for money. Very much felt like she had no time for clients, doesn't know what a smile is and even when she said to you...this lady wants a walk in ..it was you that had the excitement for a new client not her. But you more than made up for her inconvenienced attitude. Thank you for giving me the amazing memory to cherish! Dana Wheatley Read Less

This is by far the best tattoo parlour I've ever been to. The tattoo artists are very professional and of coarse they are great artists. All the work I've had done was great love everything the fine lines the colours and the over all experience was fantastic I have and will recommend this shop to all Read Less

I love love love getting tattoos at memento however there is a specific lady that works at the cash/till that is so disrespectful that I almost decided not to go back especially after the departure of Justin. I will now deal with Miranda and Jax - both amazing - but if I keep being spoken too like I have been in the past I will go elsewhere. Read Less

Very clean studio and customer areas. Counter staff are kind and knowledgeable. Artists take pride in helping you get the best work possible. I'm on my second tattoo from here and highly recommend any of the artists. Amber din truely listened to help me personalize my tattoo. Read Less

Great place . Came here to get some help as one of my piercings had got stuck inside my lip . They were able to help and suggest a better size for me . They also had some really great items ;clothes , purses ,  accessories at really reasonable prices . Staff was really knowledgable , friendly , and helpful ! The shop itself was very clean , organized , professional . Definitely will be coming back here for any piercings or tattoos soon ! 5 stars . Read Less